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Legal

Privacy Policy

1. Who we are

Volumet is a Singapore-based equipment-rental business providing XGRIDS handheld scanners and related capture support. In this policy, “Volumet”, “we”, “us” and “our” refer to the business. This policy explains how we handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

2. What data we collect

When you submit a rental enquiry, contact form, or message us, we may collect your name, company, email address, phone number, project details, and the dates and equipment you are interested in.

When you browse the site, our hosting and analytics tools may automatically collect technical data such as your IP address, browser type, pages viewed, and referring source. See our Cookie Policy for detail.

3. How we use your data

We use your data to respond to enquiries, confirm equipment availability, prepare quotes, arrange handover and collection, provide support during a rental, and keep records required for our business and any legal obligations.

We may also use contact details to follow up on an enquiry or send information you have asked for. We do not sell your personal data.

4. Consent and withdrawal

By submitting an enquiry you consent to us using your data for the purposes above. You may withdraw consent at any time by contacting us, after which we will stop using your data for those purposes, subject to any records we are required to keep.

5. Disclosure to third parties

We may share limited data with partners — for example a scanner operator, processing or BIM partner — only where needed to fulfil a request you have made, and only the data necessary for that purpose. We may also disclose data where required by law.

6. Protection and retention

We make reasonable security arrangements to protect personal data in our possession and retain it only for as long as necessary for the purposes it was collected, or as required by law.

7. Access and correction

You may request access to the personal data we hold about you, and ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent change.

Questions? Email sales@volumet.net or message us on WhatsApp.

This page is provided as general information and is not legal advice. Volumet is a Singapore-based equipment-rental business; please review these terms against your own requirements before relying on them.